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FAQs

GENERAL QUESTIONS

Nicollette, why did you decide to make this cream?

“I’ve used hundreds of creams and I couldn't find anything I liked. I’ve always been about natural beauty and cared about what I put in and on my body. In my search for the best products, I realized most of the ingredients in cosmetics are toxic to your skin and body, therefore they are actually doing more damage than help. I wanted to make a product that you could trust to have the best ingredients and be safe and healthy.”

What is Biolumière Organics?

Biolumière Organics is an all natural cream that is packed with powerful, highly effective anti-aging compounds with the highest quality and most advanced all natural ingredients perfectly balanced as nature intended. While many skin care products use 1 main “active” ingredient combined with multiple chemical fillers and bi-products, Biolumière uses 4 innovative hero ingredients that we hand selected to perform specific roles in restoring skin to its youthful state.

What ingredients are in Biolumière Organics?

This all natural cream is made up of SWT-7, Australian caviar lime extract, resurrection plant (glycoin) and ectoin. Also added is neossance, jojoba oil, and tamanu oil. Contents of natural moisturizers such as cucumber, ashwagandha, comfrey root and elderflower are included as well!

Where can I see the testing results and research for Biolumiére Organics Line?

SWT-7 - biolumiereorganics.com/clinicalstudy/swt-7Microcitrus Australasica (Australian Caviar Lime) - biolumiereorganics.com/clinicalstudy/Microcitrus_AustralasicaEctoin - biolumiereorganics.com/clinicalstudy/Ectoin
Glycoin (resurrection plant Myrothamnus flabellifolia) - biolumiereorganics.com/clinicalstudy/Glycoin

Methods for diagnosing perceived age on the basis of an ensemble of phenotypic features
https://www.dovepress.com/methods-for-diagnosing-perceived-age-on-the-basis-of-an-ensemble-of-ph-peer-reviewed-article-CCID

If the Biolumiére Organics cream is so much better than everything else, why is it so inexpensive?

Excellent question! Nicollette and her team spent the last few years scouring the planet for the absolute best natural ingredients to bring you this powerful anti aging blend. Since Biolumière Organics partners directly with a lab in the USA there is no expensive "middlemen" or extreme amounts spent on advertising and branding. All we do is invest in research and technology to bring you the best-performing products possible.

How do I apply the cream? Do I need to use a lot to see results?

Simply apply a thin layer twice a day. Once in the morning and once at night is all it takes for these advanced biomimetic peptides to begin removing the trouble spots you find on your face and neck. Keep in mind that each bottle is specially sized for 1 month of daily use on your face. If you want to use the cream on your neck, décolleté and even the tops of your hands, you will want to consider one of our bigger packages.

PRODUCT & STOCK

How long does it take for me to receive my Biolumiére Organics? How will it be arriving?

Biolumiére Organics uses United States Postal Service as the shipping partner. The products are shipped from their facilities within 1 business days of the order. Typically delivery time is 3-5 business days. Shipping costs are $9.95 unless otherwise stated for a bundle or subscription shipment.

How can I cancel the subscribe and save option?

Please contact customer service at 1-844-200-0398 at anytime to speak with one of our customer care representatives in order to make any changes to your subscription order, or email our customer support staff at support@biolumiereorganics.com anytime.

If Biolumiére Organics cream is all natural how long is the shelf life?

Our lab is cGMP certified and before our product is shipped every formulation goes through rigorous testing ensuring each formulation’s pH is perfectly balanced to provide years of shelf life.

Is my purchase backed by any guarantee?

We are confident you're going to be absolutely blown away by the rejuvenating results you experience with the Biolumiére Organics Line, that if for any reason you find yourself unsatisfied, you can feel comfortable knowing we are offering a 60-Day Money Back Guarantee. That means you can return your order at any point within 60 days, for a full refund of your money. No hassle, no hard feelings- that’s our promise to you!

RETURNS AND EXCHANGES

What is your return policy?

Biolumière Organics offers a 60-Day Money Back Warranty on all of its products purchased directly through this Site. Warranty shall commence on the date the order is shipped from our facilities. All return shipping charges, including without limitation, importing/exporting fees, are the responsibility of the customer. All returns must be shipped with a unique trackable number (a tracking number). The package should be returned to:

Biolumière Organics Returns
37 Inverness Dr E.
Ste. 100
Englewood, CO 80112

When can I expect my refund?

Once product is returned within the 60 Day money back guarantee window, customer will be refunded within 5 business days of receiving the returned product.

STILL HAVE ANY QUESTIONS?

1-844-200-0398

  • support@biolumiereorganics.com